BUSINESS CONTINUITY PLANNING 101 WEBINAR

with Arash Azadegan, PhD, Associate Professor at Rutgers Business School and the Director of Supply Chain Disruption Research Laboratory.

This webinar will focus on the ability of a firm to quickly adapt to situations after a disruption while simultaneously maintaining other important aspects of their business, particularly the safety of their employees. The topics to be covered include:

• Developing a continuity strategy for the short and long term
• Identifying risks and developing a business impact analysis for resiliency enhancement
• Auditing, maintaining, and exercising the business continuity and resiliency plans.
• Testing your business continuity and crisis management plans

Register Here

CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 1 OF 3

with Tim Peter, Rutgers Business School Executive Education.

As Part 1 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.

There will be 3 parts to this webinar series for a total of 7 hours.

Register Here

CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 2 OF 3

with Tim Peter, Rutgers Business School Executive Education.

As Part 2 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.

There will be 3 parts to this webinar series for a total of 7 hours.

Register Here

CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 3 OF 3

with Tim Peter, Rutgers Business School Executive Education.

As Part 3 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.

There will be 3 parts to this webinar series for a total of 7 hours.

Register Here