
NATIONAL SMALL BUSINESS WEEK
3-Day Virtual Conference, hosted by the U.S. Small Business Administration
For more than 50 years, the U.S. Small Business Administration has celebrated National Small Business Week (NSBW), which recognizes the critical contributions of America’s entrepreneurs and small business owners. This year is one unlike the half-century that has come before.
We are facing unique challenges together. However, American small businesses continue to play a central role in building a strong country, prepared for any obstacles in the future.
RETURN TO WORK: HEALTH & SAFETY ISSUES WEBINAR
with Mitchel Rosen, Ph.D., Rutgers School of Public Health, Center for Public Health Workforce Development (CPHWD)
This webinar will focus on how small businesses can protect their workplaces, employees and customers against potential health and safety threats, including the prevention of the transmission of COVID-19 and other communicable diseases. The main part of the training will address key issues that small businesses must address before opening their business.

RETURN TO WORK: MENTAL HEALTH & RESILIENCY WEBINAR
with Mitchel Rosen, Ph.D., Rutgers School of Public Health, Center for Public Health Workforce Development (CPHWD)
This webinar will provide information about continuing to incorporate safety and health concerns for workers and customers in their core business operations. The focus will be on mental health and resiliency.
This webinar will cover the following topics:
- Managing our reactions to COVID19
- Helping each other
- Support for families
- Mental health and resiliency resources

CREDIT MANAGEMENT: TECHNIQUES TO ESTABLISH BUSINESS CREDIT WEBINAR
with Carmen L. Morris of Business Mastery Consulting Service.
Establishing business credit is not as hard as you think. There are simple ways to get started in getting your business to stand on its own when it comes to credit. The fact is that many business loans are denied due to the lack of business credit. Join us and learn about:
- How May Covid-19 Impact Your Credit
- CoronaVirus and Your Finances
- What Exactly Is a FICO Score
- What Makes up Your Credit Score
- Variables of Credit & How it Affects You
- Credit Utilization
- The law Is On Your Side
- Dealing With Collection Agencies
- Data Miners and Other Third Party Agencies
- Process of Credit Freeze
- What is Business Credit
- Steps to Establishing Business Credit
- Major Business Credit Agencies
- Working W/Vendors to Establish Credit

CYBERSECURITY OVERVIEW FOR B2C BUSINESSES WEBINAR
with Michelle Schaap, Member, Chiesa Shahinian & Giantomasi PC.
This Cybersecurity webinar will go beyond intrusion detection and reactive remediation. It will provide insight on how to implement cost-effective measures designed to prevent cyber criminals from compromising the integrity of business-critical assets and information on a daily basis. It also covers written policies and procedures to develop, maintain and enforce both internally and publicly on the business’ website. Topics will also include federal and state laws that impact business operations and the business data typically collected and stored. Finally, this webinar will cover contractual obligations that clients may impose, and what business owners should expect and seek from vendors.

BUSINESS CONTINUITY PLANNING 101 WEBINAR
with Arash Azadegan, PhD, Associate Professor at Rutgers Business School and the Director of Supply Chain Disruption Research Laboratory.
This webinar will focus on the ability of a firm to quickly adapt to situations after a disruption while simultaneously maintaining other important aspects of their business, particularly the safety of their employees. The topics to be covered include:
- Developing a continuity strategy for the short and long term
- Identifying risks and developing a business impact analysis for resiliency enhancement
- Auditing, maintaining, and exercising the business continuity and resiliency plans.
- Testing your business continuity and crisis management plans
CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 1 OF 3
with Tim Peter, Rutgers Business School Executive Education.
As Part 1 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.
There will be 3 parts to this webinar series for a total of 7 hours.
PROTECTING YOUR INTELLECTUAL PROPERTY WEBINAR
with Michael Malyar, Esq.
This webinar will focus on how to protect small business intellectual property. Existing businesses would benefit from a review of intellectual property protections as they update their original or new business plans (which may not already address trademarks for example) and new businesses would certainly need guidance on intellectual property so that they are properly protected (with patents for example).
Webinar topics will include:
- An overview of Patents, Trademarks, Copyrights, and Trade Secrets
- The protection and monetization aspects of each
- The major differences between them
- The subcategories of each
- Consideration in the development of a trademark
- Research on existing trademarks
- Considerations in preparing a patent application
- Research on existing patents
- Examples, cases, and opinions
CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 2 OF 3
with Tim Peter, Rutgers Business School Executive Education.
As Part 2 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.
There will be 3 parts to this webinar series for a total of 7 hours.
RETURN TO WORK: HEALTH & SAFETY ISSUES WEBINAR
with Mitchel Rosen, Ph.D., Rutgers School of Public Health, Center for Public Health Workforce Development (CPHWD)
This webinar will focus on how small businesses can protect their workplaces, employees and customers against potential health and safety threats, including the prevention of the transmission of COVID-19 and other communicable diseases. The main part of the training will address key issues that small businesses must address before opening their business. Small businesses should develop a COVID-19 Return to Work plan that addresses a range of issues. These include:
- COVID-19 Exposure Control Plan
- Measures to Maintain Social Distancing
- Engineering Controls
- Work Practices
- Enhanced Cleaning and Disinfection
- Personal Protective Equipment (PPE) and Respiratory Protection
- Sick Leave, Symptom Screening, and Employee Health
- Exposures and Case Reporting
- Measures to Protect Employee Mental Health and Physical Well-Being
RETURN TO WORK: HEALTH & SAFETY ISSUES WEBINAR
with Mitchel Rosen, Ph.D., Rutgers School of Public Health, Center for Public Health Workforce Development (CPHWD)
This webinar will focus on how small businesses can protect their workplaces, employees and customers against potential health and safety threats, including the prevention of the transmission of COVID-19 and other communicable diseases. The main part of the training will address key issues that small businesses must address before opening their business. Small businesses should develop a COVID-19 Return to Work plan that addresses a range of issues. These include:
- COVID-19 Exposure Control Plan
- Measures to Maintain Social Distancing
- Engineering Controls
- Work Practices
- Enhanced Cleaning and Disinfection
- Personal Protective Equipment (PPE) and Respiratory Protection
- Sick Leave, Symptom Screening, and Employee Health
- Exposures and Case Reporting
- Measures to Protect Employee Mental Health and Physical Well-Being
BUSINESS CONTINUITY PLANNING 101 WEBINAR
with Arash Azadegan, PhD, Associate Professor at Rutgers Business School and the Director of Supply Chain Disruption Research Laboratory.
This webinar will focus on the ability of a firm to quickly adapt to situations after a disruption while simultaneously maintaining other important aspects of their business, particularly the safety of their employees. The topics to be covered include:
- Developing a continuity strategy for the short and long term
- Identifying risks and developing a business impact analysis for resiliency enhancement
- Auditing, maintaining, and exercising the business continuity and resiliency plans.
- Testing your business continuity and crisis management plans
CREATING AN EXCEPTIONAL CUSTOMER EXPERIENCE WEBINAR PART 3 OF 3
with Tim Peter, Rutgers Business School Executive Education.
As Part 3 of this webinar series, this webinar will focus on how small businesses can develop and execute continuity of customer service practices to sustain business activities during periods of interrupted business service. This is a comprehensive, hands-on series that will provide an action plan for your business.
There will be 3 parts to this webinar series for a total of 7 hours.
CREDIT RESTORATION: HOW TO SUSTAIN IT WEBINAR
with Herb Caesar, President of CED Solutions, LLC.
This webinar will provide participants with the tools and skills to properly interpret their personal and business credit reports. It will address why creditworthiness will be a major factor based on post-Covid-19 issues. The material cover how business credit scores are calculated, factors that can improve them or build back its profile and how it will quality of life.
Attendees will also learn budget and cash flow analysis strategies to enhance one’s capacity and credit profiles.
CYBERSECURITY OVERVIEW FOR B2B BUSINESSES WEBINAR
with Michelle Schaap, Member, Chiesa Shahinian & Giantomasi PC
This Cybersecurity webinar will go beyond intrusion detection and reactive remediation. It will provide insight on how to implement cost-effective measures designed to prevent cyber criminals from compromising the integrity of business-critical assets and information on a daily basis. It also covers written policies and procedures to develop, maintain and enforce both internally and publicly on the business’ website. Topics will also include federal and state laws that impact business operations and the business data typically collected and stored. Finally, this webinar will cover contractual obligations that clients may impose, and what business owners should expect and seek from vendors.